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“Susan sees public relations needs in their totality. She has the unusual ability to foresee problems before they occur, and when the unexpected happens she is excellent in navigating the storm. She is easy to work with and determined to give the client the best result for the dollar spent.”
— DR. DAVID WOODARD, PROFESSOR OF POLITICAL SCIENCE,
VANDERBILT UNIVERSITY AND CLEMSON UNIVERSTIY
 
“The Annual Conference brochures were a great hit, and the Board members were really impressed. We look so much better and so much more professional now, and those improvements will no doubt help our membership grow. Thanks for helping us achieve a professional look that truly reflects our style and substance.””
ELIZABETH OWEN, EXECUTIVE DIRECTOR
NATIONAL ASSOCIATION CONSUMER AGENCY ADMINISTRATORS
 
“Susan is a consummate PR professional. I had the pleasure of working with her on a major bank holding company account. She displays integrity, has a sharp strategic mind, is proactive and has an impressive list of contacts. She got positive results for us, and provided an outstanding return on our investment. If you are considering a PR professional, I would highly recommend her to you. I hope to have more opportunities in the future to work with Hart Public Relations.”
—BRENDA SCISSON, PR COUNSEL,
STONE WARD ADVERTISING, LITTLE ROCK
 
“As I was giving our campaign posters and press releases to lawmakers on combating childhood obesity, I found myself feeling so proud of this effort and the final product. I wished we could afford to give every legislator and his or her staff this information as I am so pleased with the quality and professionalism of this work..”
NAN ALLISON, MS, RD, LDN
TENNESSEE DIETETIC ASSOCIATION
 
“As a media trainer myself, I understand how challenging dealing with the media can sometimes be. Susan obviously has a lot of experience with and knowledge of media relations and can speak with much authority on the subject. She also incorporates a balance of humor and firsthand examples in her training, which adds to its authenticity.”
ALICE SCOTT, DEPUTY DIRECTOR OF CONSUMER RELATIONS CALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS
 
“Susan’s expertise, vision, coaching, project management and business savvy clearly demonstrate ‘good performance, well communicated.’ She adds
much
class to our team!”
DIANNE KILLEBREW, MED, RD, LDN
VANDERBILT UNIVERSITY
 
“Susan is an excellent public relations practitioner and strategist. We enjoyed working with her as a client over the years. She represented both her company and our profession well.”
JOHN VAN MOL, PARTNER
DYE, VAN MOL & LAWRENCE PUBLIC RELATIONS
 
“Susan’s work on our Annual Report was great. Her organization and input were the glue that pulled it all together.”
JOE BAKER, COMMUNICATIONS SPECIALIST
MEHARRY-VANDERBILT ALLIANCE
 
“Susan speaks from experience. During her crisis communications presentation, she offered specific ideas for responding to national and local media in the best of times and in the worst of times. Susan is an excellent practitioner, and I am grateful that she is willing to share her wisdom.”
MARCIE SMECK, DIRECTOR OF PUBLIC RELATIONS
YWCA OF MIDDLE TENNESSEE
 
“Susan is one of the best public relations professionals I've ever worked with, and I've been in the advertising/design business for 25 years. She gets the big picture, quickly adapts to situations, and provides stellar client service. It isn't often that clients readily agree with their counsel, make minimal copy changes or trust others with their business details, but Susan's clients do with her.”
JAN ELLIS
ELLIS KAISER MARKETING COMMUNICATIONS
Hart Public Relations & Communications
Public relations: good performance, well communicated.

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